Encore Audio™

Privacy policy

Last updated 20 October 2026

Encore Audio is made by Winston Joseph-Ward, trading as Encore Audio, in England ("we", "us"). This policy covers the Encore Audio server for Windows, the Encore Audio app for Android, and this website. If you have any question about it, email contact@encoreaudio.co.uk.

The short version

The Encore Audio server (Windows)

Stored on your PC only: your library database (track details, artwork, sound measurements), settings, playlists, radio favourites, a log file, and the names of the phones and tablets you've paired (with a secure fingerprint of each one's access key).

Services it contacts:

Like any internet request, these services see your public IP address. Each has its own privacy policy.

The Encore Audio app (Android)

Stored on your device only: the connection to your Encore server (its address and an access key), your settings and sound settings, headphone profiles you've chosen, and any albums you download for offline listening.

What it connects to: your own Encore server, at home or (if you turn on remote access) over the internet, encrypted. It also fetches headphone correction profiles from the public AutoEQ project on GitHub when you choose one.

Permissions it asks for, and why:

The app contains no advertising, analytics or crash-reporting services, and collects no personal data.

This website

This site uses no cookies, analytics or tracking. It's hosted by GitHub Pages, which, like any web host, records technical information such as IP addresses to deliver and protect the site; see GitHub's privacy statement. Downloads are served by GitHub too.

When you email us

If you email us (for example with beta feedback), we keep your email and anything you attach, such as logs, to reply to you and improve Encore Audio. We delete it when it's no longer needed, and don't use it for anything else.

Purchases

Encore Audio is free during the beta. When licences go on sale, payment will be handled by a specialist payment provider, and this policy will be updated to explain what that involves before any sale is made.

Your rights

Under UK data protection law you can ask for a copy of personal data we hold about you, ask us to correct or delete it, or object to how we use it. Email contact@encoreaudio.co.uk. If you're unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.

Children

Encore Audio isn't directed at children under 13, and we don't knowingly collect data from them.

Changes

If we change this policy, we'll update it here and change the date at the top.